All orders are packaged discreetly and securely to ensure they arrive in pristine condition. We aim to ship orders within 1-3 business days, but delays may occur due to holidays, weather conditions, stock availability, or verification processes.

For all shipping methods, MFU VAPE does not include taxes that may be incurred. Please note that taxes/tariffs in the destination country are borne by the customer.

Yes, you can contact us via email: [email protected]; or you can leave us a message online: https://www.mfuvapeshop.com/contact/; we will contact you within 48 hours on working days.

Please note that we can process returns and refunds only for items purchased from www.mfuvapeshop.com. To start a return, you can contact us at [email protected].

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide your order number or proof of purchase. If you decide to return an item, we will deduct a 19% restocking fee from the amount you have paid if we didn’t make mistakes with your order, which is not less than $15.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. （And Expedited Express Shipping is an additional service, and we won’t refund the fees.） You can always contact us for any retur

Please inspect the goods immediately upon receiving your order. If there are any defects, damages, or incorrect items, please contact us immediately so we can assess the problem and resolve it appropriately. If your product malfunctions, please contact us at [email protected]. If your goods are successfully delivered but lost, you are responsible for any resulting losses.

We accept:
Visa
PayPal

Ensure your billing address matches your payment method to avoid delays.